Pawsome Health ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, and disclose your information in connection with your use of our website (the "Website") and the services we offer (the "Services").

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1. Information We Collect

We collect several types of information from and about you when you use the Website and Services:

• Information you provide: This includes information you provide when you register for a plan, submit a claim for reimbursement, apply for a grant, or contact us. This may include your name, address, email address, phone number, pet information and social security number.

• Usage information: We collect information about your use of the Website and Services, such as the pages you visit, the time of your visit, and your IP address.

• Device information: We collect information about the device you use to access the Website and Services, such as your device type, operating system, browser type, and device identifier.

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2. Use of Your Information

We use the information we collect for the following purposes:

• To provide and operate the Website and Services;

• To process your plan registration and manage your account;

• To verify your identity and prevent fraud;

• To process your requests for reimbursement and grant applications;

• To communicate with you about your plan account, including sending account updates, service announcements, and promotional offers;

• To personalize your experience on the Website;

• To analyze and improve the Website and Services;

• To comply with legal and regulatory requirements.

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3. Sharing of Your Information

We may share your information with third-party service providers who help us operate the Website and Services, such as payment processors, data analysts, and customer support providers. These third-party service providers are obligated to maintain the confidentiality of your information and use it only for the purposes we have specified.

We may also share your information with law enforcement or other government agencies if required by law or if we believe such disclosure is necessary to prevent harm or fraud.

We will not share your information with any third-party marketing companies without your express consent.

 

4. Your Choices

You have choices regarding your information:

• You can access and update your account information at any time by logging into your account on the Website.

• You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

 

5. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

 

6. Children's Privacy

The Website and Services are not intended for children under the age of 18. We do not knowingly collect information from children under 18. If you are a parent or guardian and you believe your child has provided us with information, please contact us and we will take steps to remove such information from our records.

 

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

 

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@pawsome-health.com or by mail at:

Pawsome Health LLC

16192 Coastal Highway

Lewes, DE-19958